Privacy Policy

Logic Technology Service Private Limited ("Logic-Tech", "we", "us", or "our") is committed to protecting the privacy and security of the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website (www.logictech.site) or engage our analytics services.

1. Information We Collect

1.1 Information You Provide Directly

When you contact us, request a demo, or engage our services, we collect:

• Full name, job title, and company name
• Work email address and phone number
• Business address and industry sector
• Project requirements, data challenges, and budget information shared in enquiry forms
• Payment and billing information (processed securely via our payment partners)

1.2 Information Collected Automatically

When you visit our website, we automatically collect:

• IP address, browser type, and operating system
• Pages visited, time spent, and navigation paths
• Referring URLs and search terms
• Device identifiers and screen resolution

1.3 Client Data Processed on Your Behalf

In the course of delivering analytics services, we may process your business data (customer records, transaction data, operational data) strictly as a data processor acting on your instructions. We do not use client business data for any purpose other than delivering the contracted services.

2. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide requested analytics services
• Deliver, manage, and improve our data analytics engagements
• Send service updates, project communications, and invoices
• Comply with applicable Indian laws including the Digital Personal Data Protection Act, 2023 (DPDPA)
• Improve our website and service offerings based on usage patterns
• Prevent fraud and ensure the security of our systems

We do not sell, rent, or trade your personal information to any third party for marketing purposes.

3. Legal Basis for Processing

We process your personal data on the following legal bases under the DPDPA 2023:

• Consent: Where you have given explicit consent (e.g., submitting a contact form)
• Contract: Where processing is necessary to deliver services you have engaged
• Legitimate Interest: For website analytics and service improvement
• Legal Obligation: Where required by Indian law (GST, income tax, regulatory compliance)

4. Data Sharing and Disclosure

We share your information only in the following circumstances:

• Service Delivery Partners: Cloud infrastructure providers (AWS, GCP) and analytics tool vendors under strict data processing agreements
• Payment Processors: Secure payment gateways for billing purposes only
• Legal Requirements: When required by Indian courts, regulators, or law enforcement agencies
• Business Transfers: In the event of a merger or acquisition, with appropriate notice to you

All third parties we work with are contractually bound to protect your data and use it only for specified purposes.

5. Data Security

We implement industry-standard security measures including AES-256 encryption at rest, TLS 1.3 encryption in transit, role-based access controls, multi-factor authentication, regular security audits, and comprehensive audit logging. We are ISO 27001 certified and DPDPA compliant.

6. Data Retention

We retain personal data for as long as necessary to fulfil the purposes for which it was collected, or as required by Indian law. Client project data is retained for a minimum of 7 years for accounting and legal purposes. You may request deletion of your personal data at any time, subject to legal retention requirements.

7. Your Rights Under DPDPA 2023

As a data principal under the Digital Personal Data Protection Act, 2023, you have the right to:

• Access the personal data we hold about you
• Correct inaccurate or incomplete personal data
• Withdraw consent for data processing (where consent is the legal basis)
• Request erasure of your personal data (subject to legal obligations)
• Nominate a representative to exercise rights on your behalf
• File a complaint with the Data Protection Board of India

To exercise any of these rights, contact our Data Protection Officer at info@logictech.site.

8. Cookies

We use cookies to improve your website experience. Please refer to our Cookie Policy for full details on the types of cookies we use and how to manage your preferences.

9. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be communicated via email or a prominent notice on our website. Continued use of our services after changes constitutes acceptance of the updated policy.

10. Contact Us

For any privacy-related queries or to exercise your data rights, please contact:

• Data Protection Officer: Logic Technology Service Private Limited
• Email: info@logictech.site
• Phone: +91 98765 43210
• Address: 45 Lalbagh Road, Sudhama Nagara, Bengaluru, Karnataka 560027, India